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I ordered a 512k DSL line, but when I do a speed test, I’m not getting 512k, why?

Bandwidth cannot be guaranteed and due to the dynamic nature of the Internet, TCP/IP overhead and ATM cell tax must be taken into consideration. When a particular speed is ordered, it is programmed for that maximum speed. ACT will work with you to ensure that you are receiving as close to your subscribed speed as possible.


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Internet Helpdesk 866-389-1565

SecureIT 877-373-3320

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Residential307-347-7020
800-647-9841

Business307-347-7070
888-640-7070

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